CONTACT KANSAS EARTH AND SKY CANDLE
If you have any questions, concerns, or compliments please contact us! We also check our social media accounts constantly, so feel free to post or private message us there too.
You can also find this on our legal page. By purchasing products from the Kansas Earth and Sky Candle Company LLC®, you agree to hold harmless Kansas Earth and Sky Candle Company LLC®, its employees, agents, owners, contractors, third party vendors, and associates from any damage caused by the use of our products including but not limited to any fires, damaged caused by heat, wax stains, etc. You also agree to hold harmless, defend, and protect the Kansas Earth and Sky Candle Company LLC® from any claims by any insurance carrier arising from your misuse, either intentional or unintentional, of our products. Burning candles create a fire hazard and should be used properly. You agree to never leave a burning candle unattended, to keep wick trimmed to 1/4 inch, to discontinue use when 1/4 inch of wax remains, to avoid burning the candle(s) in drafts, to keep all candles and wax products away from children, pets and flammable objects, and to burn the candle for no more than 3 hours at a time. Also,please Do NOT microwave our candles! The bottom of our Soy Candles contain a metal wick tab, and metal should never be placed in the microwave, and can cause fire.
Kansas Earth and Sky Candle Company LLC® agrees to provide customers with one (1) exchange per ordered product in the event the customer is unhappy with their purchase. Customer is responsible for returning the unused portion of the candle or wax melt at their expense and in exchange, the Kansas Earth and Sky Candle Company LLC® will ship, at our expense, a replacement product. This free exchange is only valid if the soy candles have not been lit, and/or if any of the wax melts has been used. Kansas Earth and Sky Candle Company LLC® reserves the right to terminate a customer’s ability to exchange products if in our opinion the customer is abusing the program. We feel we product the very best soy candles and best soy wax melts, if there is ever an issue with your order, please let us know.
Kansas Earth and Sky Candle Company LLC® is required to collect sales tax for Kansas residents in accordance with state law. Sales tax is calculated upon product and shipping charges.
All product images and logo’s are copyright Kansas Earth and Sky Candle Company LLC® and may not be used without written authorization. All other images used on this site are copyright protected by their respective rights holder.
Kansas Earth and Sky Candle Company LLC® offers our customers the ability to leave reviews about products on our site. Customers agree that all reviews must adhere to generally acceptable language and content. If you do not want to read your review in front of a judge or your grandmother, then do not post it. We reserve the right to delete any review in which we find offensive.